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BattleTech: Mercenaries – CGL does a shipping booboo? Internet rages!

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This topic contains 138 replies, has 18 voices, and was last updated by  limburger 2 days, 13 hours ago.

Viewing 4 posts - 136 through 139 (of 139 total)
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  • #1884139

    grantinvanman
    Participant
    2042xp

    IMG_8220

    #1884140

    limburger
    21572xp
    Cult of Games Member

    @pagan8th if they wanted our money. but not the hassle they shouldn’t have told us there’d be “local shipping”
    They should have told us we’d be paying 50+$ just to ship a small thing.

    We’d know what to expect and we could make our choice *before* pledging.

    Now they set expectations they were unable to counter, which gives more negative feedback and a lousy customer experience.

    They are now “on ze list”

    #1884153

    pagan8th
    Participant
    9840xp

    I’m not saying it’s right @limburger… it’s wrong what they did…

    As for “ze list”… you should see my “list”… come the revolution I’ll have to line them up against the Great Wall of China…

    #1884161

    limburger
    21572xp
    Cult of Games Member

    It feels like one step forward / two steps back.

    They made a mistake, admitted they did it wrong, fixed it (sort of), but now we’re back to square one : crappy communication

    it’s the last part that really annoys me the most at this time.

    Most ‘world wide’ kickstarters tend to inform everyone about the status of shipping even if they have to say “no info” for most of them. That lets us know they are aware of folk outside of their regional bubble. With this one I feel like we’re constantly have to remind them that ‘rest of the world’ isn’t a dark scary place filled with dragons.

    //

    So gonna post that on kickstarter to see what happens 😉

Viewing 4 posts - 136 through 139 (of 139 total)

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