Basics Of Kickstarter Part Two: Joys Of Backing & What Kickstarter Is Not
May 15, 2015 by crew
Kickstarter and crowdfunding is something quite new in many ways and the world has not entirely come to grips with it yet.
Both the marketplace as a whole and the legislators are still in the process of figuring it out and adapting to this new contender for our money. It is certain that we, in the forseeable future, will see changes to how things work as legislators around the world will soon be trying to regulate the crowdfunding phenomenon. There is simply too much money involved for them not to.
As of now it is far too easy to make off with backers' money. Backers have uncertain legal standing in many areas as backing a kickstarter is not quite like buying from a shop. More on this in a bit.
One of the things that drew me into Kickstarting was the ability to patronize miniatures and games makers (no, not like condescend to! Well, maybe just a teeny bit that as well)!
There is a special feeling or sense of joy when helping bring something new into the world. This feeling gets tickled rather a lot when helping a creator make the dream come true by backing and taking part in the dream. Many backers get really into it through participating in the comments section and a sense of community grows around this.
Kickstarter lets you communicate directly with the creators, and often the creators actually listen to their backers, adapting and creating models and rules based on backer feedback. This amps up the community feeling considerably. However, there are drawbacks to be aware of...
Now we enter the Negative Zone...
What Kickstarter is Not
Kickstarter Is Not A Safe Bet
When you pledge you take a risk. You might get your rewards and all is well, or the rewards might turn out to be a massive disappointment with shoddy product of lesser quality than what you envisioned. You might get strung along with false promise after false promise, or you might even never hear from the creator again...
A KS campaign is like any other business proposition. It may or it may not happen even though you pay. Even when the creator seems solid and the campaign well run and presented, it might hit some snag that ruins everything and you loose your money. Even campaigns run by previously well known and long established companies encounter problems.
Almost all projects miss their estimated delivery dates. Such is the way of things. Do not pledge if you are not willing to risk the money and wait the long wait.
Kickstarter Is Not An Investment
You help fund a project, but you are not buying stock in the company. It does seem some people do not understand this. There is often a feeling of entitlement amongst backers that comes along with backing. Some backers seem to take things a little to personally and get, shall we say, entitlement about a project they have invested money, time and emotion into.
I have seen examples of backers trying rudely to dictate to a creator how they should run their campaign and what they should be making. Kickstarter does not make you a shareholder, part-owner or even get a vote. You are not actually entitled to be privy to every little business decision the creator makes. You pay your money, you wait the wait, and in the end get your reward together with the creators gratitude.
When that is done, the creator has no more obligations towards you as a backer. In this way, a backer is not much more than a glorified customer. Of course, savvy creators know to engage the backers and use them as a resource to build communities and get massive amounts of free word of mouth advertising!
Kickstarter Is Not A Shop
To pledge for a Kickstarter campaign you give money to the creator, expecting to get the promised reward when the project is finished. However, some people seem to view this as placing an order, as if they were simply buying stuff. This is not the case. You are paying money towards the creators project becoming a reality some time in the future. In fact, in most cases the products in question simply would not even be made if the backers did not pledge. The rewards you are promised are more like loyalty rewards given to good supporters...
Oh, who am I kidding?
In practice, most rewards are treated as pre-orders for planned goods that do not yet exist. You cannot simply cancel your order however because it is not an order for goods, it is a pledge of support for a business venture...blah blah blah. I will not bother with the legalese techno-babble. Nobody reads those walls-of-text user agreements anyways.
Kickstarter Is Not Accountable!
Kickstarter.com has terms that state that creators are obliged to fulfill their promised rewards. They do not seem to enforce those terms to make the creators deliver. When you get down to it, Kickstarter.com and the other sites themselves are only facilitators. They do not check the creators ability to deliver, and only a cursory examination of projects before launch happens.
They definitely do not let themselves be held accountable for anything to do with creators delivering on their promises or not. There is no help to be had there in case of creators not fulfilling their obligations to the backers.
But where does this leave the backers?
In real life backers are pretty much on their own if the creators make off with the money or otherwise fail to deliver. The sad fact of the matter is that the true legal standings of backers are yet to be established in cases where the creator has run a scam or otherwise failed to deliver said rewards. Not customers, not investors. Who do you turn to if you need help with a non-delivering and non-communicating creator?
That is just domestically. Multiply this by every country any affected international backers might be from and you have a morass of legal entanglements you would need an army of lawyers to even start to make sense of.
We eagerly await the first lawsuits to take place and establish some sort of precedence. Then the pro-bono class action law suits might start to happen. THEN we might see some accountability.
Well, this was just a long list of bad, scary things, wasn't it?
So why does anybody dare to pledge when it is so risky? Because the rewards so often outweigh the risks! Apart from the masses and masses of less-expensive-than-retail product it is a good thing to be able to help some game or miniatures line you care about come into existence, knowing that it could not have happened without your help!
Also, Kickstarter leads to acute cases of the *NEW!* and *SHINY!* syndrome! It sparkles! Shut up and take my money already!
The Crowdfunding Controversy! (Simplified Version)
Not everyone agrees that Kickstarter is a good thing. Kickstarter.com started out as a way for budding artists and creative souls to get money to make their artsy project a reality but it quickly established itself as a platform for more established companies to get their commercial projects made, marketed and launched.
Some see such creators as cheating or undeserving while taking food out of the mouths of the struggling artist. Others see this as taking pre-orders and raking in the cash through direct sales!
This has caused a great deal of resentment with certain parties who say things like "company x has enough money and does not need to kickstarter to get things made" and more than a few distributors and retail shops have seen this as cutting them out of the money loop, leading to impromptu boycotts of said companies.
The usual defense is that the larger projects increase the amount of backers which lets said new backers discover the struggling artists' projects and in turn back them. This actually puts food into the mouth of the artists and that without this funding, these games and minis would never have been made.
Or if they were made, they would only exist in small, stunted versions with far less options, rules and miniatures made for them. Also, You need to evolve to survive, Dinosaurs!
These things are certainly not entirely clear cut and this is a discussion (...flame war?) for another time and place. We will not go into this here. No. Don't even start! Not listening! LALALALALALALALA! So there.
Next time...Kickstarterers! Beware the Mutant, the Heretic and the Xenos! Or, what should I consider before deciding on whether to pledge?
Kickstarter Series
Part One: What Is Kickstarter & How Does It Work?
If you would like to write articles for Beasts of War then please contact us at [email protected] for more information!
"When you pledge you take a risk..."
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"The sad fact of the matter is that the true legal standings of backers are yet to be established in cases where the creator has run a scam or otherwise failed to deliver..."
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it s really too bad for Defiance Game, the marines and the aliens looked so cool.
So that wasn’t a displaced Ma.K.?
Yeah, I’ve got a box of their marines. Pretty cool, but they made some weird decisions regarding sprue layout….
It is starting to look like the (potato) salad days of Kickstarter are finally coming to a close.
used alot of money on kickstarter. Havent been cheated yet. But things get delayed… again and again.
I agree with biggest issue is that after you pledge you really have no rights. Other than hoping everything goes well. And that you backed someone who knows what they are doing. And are honest 😉
To future pledgers. Good Luck 🙂
Nice article. I’ve supported a number of kickstarters (not just in gaming) and while I’ve waited a fairly long time for some of them I’d say overall I’m pretty happy with what I have received. I’m now trying to be more selective with my support. But if something catches my eye I’m sure I’ll be throwing my support behind it.
Overall, I think I was lucky with the projects I backed… I had a few good experiences and a few “less good” ones… Some companies I will back again and some others I won’t.
The key, as @Maledrakh said in his first article, is to observe, to get information and comments on a specific company before backing one of its projects.
Great article series!
Mantic KS – great fun and generally a good overall experience on Dreadball, DBX and Deadzone.
Conan – there was a wobble but that has been resolved (to do with the people holding the cash).
AvP – getting there and looking forward to it
DUST – Operation Babylon – there really is no point in even starting on this one – read the threads. Very disappointed about how this has been conducted. DS and BF in a lot of bad books at the moment.
I find this thread a great insight into what is becoming one of the main start up methods to having models produced by individuals and their companies who are right at the initial phase. I hearten to the like of Guild Ball who have set some new standards such as free rule sets for life and if I remember right they have said they would not go to KS again but build the product label in house and pre-fund it. I feel for the many independent stockists (especially those with retail shops) and the losses they must take when projects… Read more »
I kickstart a lot of games and art projects (because as an artist, I know how hard it is). So far I’ve only been fleeced twice and only once for something that I considered expensive.
I hear a lot of horror stories, but you have to really look into it to see if the creator is reputable and trust your gut feeling.
The good projects really do outway the bad. I recently received something I pledged for 2 years ago and completly wrote off. Things happen, communication helps, but even projects with great communication can take forever. Look at Kingdom death, I don’t expect that before 2017, still good communication.
But over all I see most creators going into it in good faith
I regard a pledge as lost once it has been collected – but all of them have suddenly shocked me by sending me stuff
Well baring KD but I still think that is at hand
Another great article, @maledrakh . I’ve always been leery of KS, this article perfectly outlines all the reasons why. That, and I’m just very impatient by nature. I order something, I pay the maximum for the fastest shipping, because I want it NOW or not at all. The idea of waiting who knows how long for something . . .
That said, my better has backed some KS for education materials (she’s a teacher) that all seem to have worked out well enough.
Again, great article.
There are of course more crowd funding sites than just kickstarter, but a very good article nonetheless. I have backed several projects and I’m still waiting for Incursion to arrive (2013), however excellent communication from those developers gives me confidence that it will arrive this year. I am by nature both patient and tolerant, I can’t believe some of the comments from backers of Dust (I am one) – while frustrating in the extreme I don’t believe either Dust Studios or Battlefront will leave us in the lurch. It will be sorted eventually. I will keep supporting other projects as… Read more »
Actually just an FYI Kickstater does state that a creator must do it best to fulfill the pledges or issues refunds.
great article again 🙂 yeah, I think with kickstarters you need to remember that delays can happen, just like anything else 🙂 as someone who’s backed several, and also been involved with several kickstarters on the sculpting side of things 🙂 ( but not the decision making side of things of course, I’m just a lowly artist 😛 ha ha ha ) I realize that looking in from the outside some delays can sometimes seem a bit crazy, but designing things isn’t an exact science 😛 if a company estimates 3 extra months to design some of the new stretch… Read more »
A kickstarter is a dump money hole and i dump around 500 bucks in different kickstarters. The trick to know what hole are enough “reliable”: Mantic KS are VERY reliable, they deliver on time and what is expected… quality tends to improve, kickstarter after kickstarter. Plus they support their previous products generated by kickstarter, like Dreadball and Deadzone. They are not even a bet, but a sure investment. Kingdom Death is by far my favorite miniatures company and i’d pledge for the big black box and i have to say i have no complains ( obviosly i don’t have the… Read more »
I wouldn’t really call mantic “very reliable” … I’ve backed their stuff as well and in the case of Deadzone I just recently got the last of what they owed me … a year or more past when I was supposed to get it. Also their game mechanics are kind of meh … in the western USA the support for their product is nil. The community of players is zero. Really the only purpose of their product for me anyway is to use as proxy figs for other game systems. Their mechanics are weak, their quality is across the board… Read more »
You already knew what type of game mechanics they tend to use and always explain their games how they work and will play way before the ks finish so if you didn’t like it, it was your fault not theirs. The fact that you recieved everything means that they are very reliable… and they didn’t owed you nothing, that’s what most people don’t get about kickstarters : Pledges are promises, not preorders. For the issue of not having people to play… man, i live in Argentina/South America and i have friends that play dreadball, deadzone and kings of war… if… Read more »
I would have thought that projects that rake in much more cash than expected or asked for are more risky than projects which only just fund. There are some exceptions, such as Mantic, where the asking point is really just to get the ball rolling and you know that they’ll keep making stuff to meet goals they hit (and indeed, have planned out stretch goals for perhaps millions of dollars more than their basic ask). But for most companies, if they’re funding a boxed game or a miniature (range), it’s easier for them to estimate what they need for the… Read more »
You are very right in most of it, specially in that if they overextend with the stretch goals it will be even worst that if they just hit the basic box. Also using limited pledge numbers is a great way to control how much you can do, Mantic did that in many ks in order to say “ok, you guys go in wave 1, you in wave 2 and so on”, other ks just straight up limit the max pledges and that’s it. To a degree you defeated my initial point, but what remains is that if the KS just… Read more »
I’ve enjoyed taking a few risks (I could look at my KS spreadsheet and say how much, but prefer not to) and on the whole my expectations have been met. My expectations are… – things typically run a bit late for reasons already mentioned – the odd KS will go badly wrong for various reasons. As long as they’re ‘honest’ reasons then I’m usually tolerant about it. One terribly run KickStarter is ‘Pirate Den’; a simple enough but fun looking board game KS’d by Boyan Radokivich who amongst other things is a producer of geek&sundry’s TableTop (as hge says on… Read more »
Good article. I think highlighting the risk is important, particularly established companies where most backers would assume it is A safe bet. I personally enjoy watching how kickstarters unfold and keep an eye on quite a few despite almost never backing (timing is my issue here, with a limited gaming budget I always feel like spending a year or so in advance isn’t great for me).
I personally (*knock on wood*) have backed over fifty KS projects and about a dozen indiegogo projects. I’m an OCD tabletop gamer who loves random junk, minis, etc. that I’m probably never going to use … historically I have been a sucker for games with minis in them. I have finally started backing fewer and fewer actual games and more non-gaming items and/or accessory gaming items. Most of the KS games I’ve backed have honestly … not been great. I’ve backed all the Bones stuff, most of the Mantic offerings … several Cool Mini or Not offerings … lots of… Read more »
I think mabey I’m a bad kickstarter. I’ve only backed one project so far and that was the Conan game, which though has had a wobble or two, I’m happy with. I feel the more ambitious the project the more likely it is that something will go wrong, either delays or a complete cancellation.
The KS I kick my self for missing, every time, is the zombicide ks. They give away loads of free stuff as does the Conan one. I think if this one goes well, I’ll be happier to back some more stuff.
I agree with everything in the article, but also would say my overall experience has been positive. The first few projects I supported was as a slacker backer (paying direct to the company via PayPal rather than via Kickstarter, but normally still getting some/all of the Kickstarter perks) having just missed the end of the Kickstarter, this can sometimes give you more protection as well as often it is billed as a pre-order. Then I hit Kickstarter proper and had my first real problem…I couldn’t stop backing them! Apart from the ongoing saga of DUST, the rest may have been… Read more »
I feel like the article missed a big offender and that was Cool Mini or Not. The feeling of a company that bypassed the retail stores and treated it as a major pre-order system comment is more directed at them than anyone else. Out of the major companies, they have 17 backed projects total in the past 3 years. Now go look at the top 20 most funded. Cool has 4 of those projects on there. The next highest company is Dwarven Forge’s 3, who have created a grand total of 3. Mantic is next who have only created 9… Read more »
I just backed my 10th one and should get my first one next week after 9 months of waiting. I don’t mind the wait because it’s not very different than Fantasy Flight letting you know they are making a new game, that is coming out in 6 or 7 months. One thing I look at before backing is if the stretch goals and the amounts needed seem to make relative sense or if the publisher is just greedily taking money. For me I feel like I should be getting a discount since the maker is getting savings all over the… Read more »
my penny on the subject – I only support small strating up companies that your product is unique and need help to be produced * like wasteman.
If I think you are only creating pre order like in my opinion Mantic or cool mini or not are doing now. This only makes me upset and not willing to support their games anymore, and from seeing what is happening im my area it is not only me think that way.
Another good article. I think it’s important for potential backers to be honest with themselves about why they’re backing and what they’re expecting. e.g. Does the thought of a big delay bother you? But I also think it’s important for companies to be clear about how they view the kickstarter, and as long as they are, then I don’t have much sympathy for certain backers. (I’m excluding deliberate fraudulent projects here.) Some companies, like Mantic, don’t try to hide they they use KS as a pre-order system to enable them to fast-track production and expansion of a product line that… Read more »