Update! 2024-06-06

We are very close to having the initial phase of shipments ready to go, all of the SKU information and we have the first GIANT (20,000+) batch of orders and most of the US stock! We’ve got dice, patches, pins, books, coins, freebies, Salvage Boxes, BattleMechs, Forcepacks, and more all getting prepped to make their way out the door!

Once QML has accurate counts and confirmation from each hub, they will be able to prepare shipments to each hub for anything that they may be missing or short of.

There are a lot of remaining steps to be taken to make sure that the fulfillment goes as smoothly as possible. At this time, without having all stock at the fulfillment centers, we are unable to provide a start date estimate. But we will provide a better timeline once a couple more pieces have fallen into place.

Additionally, for any backer who chose to go with store credit for additional assistance, we are working to get those credits implemented into the online store ASAP and will be notifying you once they go live!

We are also working with BackerKit to have the remaining funds in backer’s accounts returned to them, if correct shipping has been paid, and we are expecting most backers to have those within the next week. There are a couple of exceptions to the automated process, such as limitations due to one-time payment routes, that may hold up those particular refunds and will be manually completed by our team. Please hold as we complete the automated process and we will provide you with the correct routes to handle any particular issues as they arise.

Sincerely, thank you backers for all of the support in this project, and to the backers that left messages that made our support team’s day.

So nothing tangible but something. Let’s see how long this will take them.