Shop Out Of Stock Items – OnTableTop – Home of Beasts of War

Shop Out Of Stock Items

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This topic contains 2 replies, has 2 voices, and was last updated by seldon9 5 years, 1 month ago.

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September 11, 2019 at 11:08 am #1434711

seldon9
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Hi, I’m trying to make a purchase in your shop but I’m hitting a problem where one of the items I want will be out of stock. I join the mail list for a notification when it comes in (great feature well implemented!) but when I then go to my basket something else is then out of stock. I cannot proceed to payment unless I update my basket to remove out of stock items. Is it possible to pay for all my items and have them shipped out when everything arrives?

Thanks for your time

September 11, 2019 at 11:43 am #1434715

tgu3
Keymaster

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Hi there,

You should be able to purchase items on backorder. Could you send a message to [email protected] listing what you are trying to purchase plus any screenshots if possible and I’ll see what could be causing your issue.

Thanks

Tom

September 11, 2019 at 1:33 pm #1434740

seldon9
12954xp

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Thanks Tom, message sent.
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