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Reply To: Dealing with So Many Contact Channels?

September 5, 2019 at 10:31 pm #1432772

Participant

1101xp

I believe many crm systems (like zendesk) integrate with email/fb/etc to pull comms from the different channels into a single system.

obviously they can’t do phone but it helps make it so you only need to deal with two or three systems rather than ten.