Adventures in Wargaming: Whoa, Kickstarter! Easy now!
July 31, 2013 by crew
Just for a minute, I’d like to talk to you about rodeo cowboys. Bear with me here.
They just seem absolutely mental, don’t they? They climb onto the back of a wild horse and try to ride it in front of a crowd of baying fans, doing their best to stay upright no matter what. At first, the exhilaration’s clear to see. After all, the adrenaline rush - just barely controlling a beast of that size - must be immense. Usually, though, that exhilaration starts to slip and you can see the cracks emerge. The cowboy is suddenly clinging on for dear life with a look on his face that says, clear as day, what on earth am I doing? This is crazy! Before you know it they’re on the ground. The good cowboys, the pros that will go far, will only let the cracks show for a moment, if at all. You can guarantee that they’re thinking the same thing, but they know that the only way to succeed is to get the job done without showing any fear. They’ll finish their ride, score their points, and go on to be superstars of the circuit...
...that, in a nutshell, is Kickstarter.
Hello, by the way! I’m James, and I work at Mantic Games. I’ve actually never seen a rodeo – after all, they aren’t exactly a common occurrence in Nottingham, where I live. I did once see a Louis Theroux documentary about rodeos, though, so I like to think I’m qualified enough to get away with an extended metaphor. Sort of.
When I joined Mantic back in April, we were in the middle of a Kickstarter frenzy. LOKA, the elemental chess-based game we produced for Alessio Cavatore’s River Horse Games, hadn’t long finished, and we were less than a month away from a game called Deadzone. I knew before I started that a big part of my job would be helping out with Kickstarter campaigns, but I didn’t really know what to expect. Although I’d been heavily involved in DreadBall’s design, I wasn’t that involved in the project by the time it hit Kickstarter. “It’s going to be absolutely insane,” Ronnie [Renton, Mantic CEO and resident evil genius] told me in my first week. “Forget everything you think a Kickstarter might be like, because you’ll be miles off. Free time and sleep are luxuries for a month, but it’s one of the most exciting experiences you’ll ever have.” I thought he was exaggerating at the time.
In my first couple of weeks I was asked to put together a script for the Kickstarter video, the short campaign piece that would greet potential backers when they first came to the page. I had some key ingredients – an early rough draft of the back story segment, a general structure and some examples of what they were looking for – and it was my job to turn them into something punchy, and attention-grabbing. I spent a few days typing away at it, writing and re-writing, reading it back to myself to get a feel for the screen time. I turned what I thought was the finished article over to Chris (brains behind our online business) and discovered that it needed to almost be cut in half. The world of Kickstarter is a place that doesn’t allow for waffle. Every word needs to count, because if your video doesn’t sell its concept succinctly and in a manner that’s easy to understand, you might as well give up before you’ve even started. Since I started I’ve seen countless campaigns for awesome products fail because their video isn’t up to scratch, and I realise what an important responsibility I was given. Good thing Chris was there to lend a guiding hand!
I’m not someone who enjoys being in front of the camera, so when I was told that Ronnie wasn’t going to be available for the video and I’d have to fill his shoes I was a bit taken aback. The thought of appearing on thousands of computer screens just filled me with dread. Thankfully my years working in gaming shops came to the fore and professionalism overcame the fear when we came to shoot my scenes. I’ve been told that my segments on the Deadzone video come across as fairly natural, but believe me, that was far from the case! It was a gradual process, filming until I fluffed a line then going back to the start and trying again. Sam, the awesome director who shot the whole thing for us, was amazingly patient and we soon ended up with several takes that they were happy with (plus about an hour of outtake footage, which I really must see if I can get my hands on). Sure enough, the video was really well-received. I also got a lot more accustomed to seeing my face on screen!
As well as the video, I had another important job before the campaign started. We needed to spread the word of Deadzone but we didn’t want to go public with it straight away, so I came up with the idea of doing a viral marketing campaign through Twitter. It wasn’t going to be anything massive – it couldn’t be, considering how little time I had to plan it – but hopefully it would be something cool and a bit different that would make people sit up and pay attention.
The backstory of Deadzone features a planet ravaged by a mysterious plague after a team of scientists dig up an alien artefact, and my plan was to tell the short from the first-person perspective. I set up three Twitter accounts, each from a different point of view in the planet’s story, and started posting in character. Planning the tweets was a huge job in itself – I wanted it to run in real-time, across about a three-week period. I sketched out the story in advance and worked out the main beats, covered my whiteboard in post-it notes (rearranging them as I went) then scheduled a ton of tweets to go out at appropriate times. Once a few had gone up I started dropping hints. We never wanted to overtly say that the accounts were linked to Mantic, so it was all very cloak-and-dagger. I took a picture of my wall of post-it notes and posted it to the Mantic Twitter account, with a caption along the lines of “I’ve been planning stuff all day!” The image was intentionally blurry, with the exception of one post-it in the top corner that just said “@six_alpha” – the username of the main viral account. It was easy enough to miss – in fact, I’m fairly certain it wouldn’t have been visible without downloading the image and playing about with it in Photoshop – but I didn’t think that was beyond the average gamer, and sure enough we got a couple of followers!
I started spreading a trail of breadcrumbs across the internet, in forum signatures, photos, and newsletters we sent out. People who saw what was going on soon realised it was related to Mantic – each account’s user info pointed to the Deadzone website, which was just a countdown timer but had a few links to the Mantic website as well. This had exactly the effect I wanted: people were getting excited and talking about it on forums and blogs and Facebook pages. People knew that we were coming out with a new game, and suddenly here was a repository of information. We weren’t saying much, but the fact that it was sort of hidden made it all the more interesting. Having participated in things like this in the past, I understand how cool that feeling can be, which is why I was so keen to do this.
It didn’t take long for the three accounts to get a small army of followers. Suddenly a load of people were sold on the story, and they wanted to see the game behind it! When we launched the campaign we already had a crowd of people who were interested in whatever it was we had to show them.
Friday 26th April came around way quicker than I’d have ever thought possible. We’d spent so much time getting ready for the launch, the morning went by in a buzz of excitement. 1pm was the designated launch time, but everything was prepared way in advance. Chris handled most of the back end of the campaign – liaising with Kickstarter themselves, deciding the pledge levels, coming up with some awesome stretch goals. His general sense of efficiency meant that everything was good to go for a couple of days before launch. The most difficult part, the part that was looking-over-the-edge-of-a-cliff scary, was the fact that there was effective a big red button to launch the page. Rather than scheduling it to start at a given time, we just had to press the button to set it in motion. That button was on the site from the word go, even before we’d finished it. One stray click and we’d have launched early, ruining the momentum we were trying to build. As 1pm loomed, that button seemed to get bigger. Then the nerves really set in. The countdown timer on the Deadzone site was due to hit 0 at 1:00 BST. What if the site didn’t launch? What if there was a glitch? As it happened, we launched right on time – actually about twenty seconds early, just to make sure.
What followed was the craziest hour of my working life.
Our goal was set at $50,000. We thought this was quite a high number; Kings of War had had a target of $5,000 and DreadBall $20,000. We knew we’d hit it (or at least, we really hoped we would!) but what we didn’t expect was to smash it 33 minutes after launch. The Early Bird pledge levels fell like dominoes. I remember us all stood around the office, staring at computer screens as the number climbed higher. Whenever we hit a particular milestone someone would shout out. We had a sweepstake for how much we’d make by Monday, and the person who’d bet for the highest number suddenly didn’t look so foolishly optimistic.
The dollars kept piling up throughout the day, and comments were flying it at a speed we couldn’t hope to keep up with. By the end of that first Friday we’d more than tripled our goal. That was just the start, though.
We’d just leapt onto our bucking bronco and ridden it out of the gate. Now our task was to hold on and ride it as hard as we could…
…but let’s call that part two of the story, shall we?
If you're interested in writing an article for Beasts of War then get in contact with me at [email protected]
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loved the article james looks like a lot of work but i thank the whole mantic team for it everyone at my club is waiting eagerly for their deadzone models to arrive! been trying out the rules as they stand and we’re having a blast although we still need to sort multistory terrain for it. look forward to the next part.
So you have Mantic Games write an article about what Kickstarter is like? Seriously? Soyou chose to have a company which is abusing the Kickstarter format tell us all about how instead of investing their companies profit into developing new games (you know like a real company) they chose the “free money” route. Kickstarter is meant to give people and small businesses struggling to start up a helping hand. Not give an already functioning business risk free money. Mantic Games and Privateer Press using Kickstarter to build new projects is disgusting.
Kickstarter is not for ‘starting up a company’ it is for ‘funding a project’.
Small companies would do well to read articles like the above and learn from the experiences of those who have had successful kickstarters.
You are being very naive in your points above.
EVERY company in this industry is small, except one, and I have worked with local concrete companies who turnover as much in a year.
So you may want to rethink your whole concept of who deserves it and who doesn’t, as it doesn’t take much to hurt companies at the stage our companies are at in this industry.
While the9ravans comment was ignorant there is a point to a degree. Mantic is a fabulous company who have shot themselves in the foot with kickstarter. From where i live i would have to travel over 2 hours to get to a lgs that is willing to carry any Mantic products besides Dreadball as most of the local ones see that as a board game and are willing to carry it. The person that looses from all these mantic kickstarters is the owner of the lgs any any gaming community he needs to create to form a sustainable business that… Read more »
Sorry wrong button, meant to give thumbs up.
frankly sir only gw make huge turnovers in this hobby and as people are fond of saying vote with your wallet. people back these companies on a site designed to help with projects. also the fact you throw this on the article of someone who’s taken time and effort to make a good article to help others and admits he’s not the most confident of people… well it makes you think.
You seem to have missed the point a bit. 1) Mantic is a small company. They are a dozen people in Nottingham, plus about the same number of freelancers in tow. Without KS, Dreadball would be 4 teams – 2 restic, 2 metal, and that would be it. Deadzone wouldn’t even exist. They just couldn’t generate that amount of funding without taking years (or having really big profit margins). 2) I’m not sure how you’ve come to the conclusion that KS is free money – it isn’t. Its business backwards. The profit is generated quickly through what is essentially a… Read more »
I’m not going to tell you how much you missed the point about KS, but I will say that Kickstarter projects are reviewed before being intiated, and can be taken down at anytime by KS staff. Not to mention, that people know full well what they are doing with their money.
Back on point and troll aside, good article to read.
I thought that was a jolly good write up fo the pros and cons. I can’t say I’ve ever supported a kickstarter, mostly because I’m a tight fisted oik but I can appreicate the work that goes into them.
From a business perspective it’s confusing on the crowdfunding: if you’re a small company raising the funds is nigh impossible so why not ask the community if they’ll buy your product by paying for it before creating it?
Always interesting to see things from what Captain Liddell-Hart called ‘The Other Side of The Hill’ (a book I thoroughly recommend to anyone interested in WW2). I have been on 4 kickstarters now, 2 of them for Mantic (and I followed a 3rd one even though I was not backing it): All 3 of the Mantics have been positive experiences, and so was Sedition Wars (for me anyway). The people running the KS had their hands full – lets face it, 30000-odd comments (I believe I am responsible for a few of those) is a lot to digest and come… Read more »
I’ve just recently backed my first Kickstarter, it’s been quite an exciting experience with watching the amount of money being pledged go up and seeing different products being released as the goals are reached. I also found I had to watch that I didn’t get carried away with it all and exceed my fairly small budget and pledge for everything. So far it’s been a good experience, just completed the feedback form to indicate the products I would like, now I just have to wait (probably the most frustrating part of it). The Kickstarter was run by a company that… Read more »
Devil Dogs and Dragons, by any chance? 😉
How well you know me 🙂
I backed them too – they are good example of the ‘little guy’ doing well because they had a realistic goal when you consider the relatively small market for modern minis in 28mm scale. So they did A right, but didn’t have a whole lot of luck with B.. but getting one of the two right is still usually enough to successfully fund your KS project 😀
As a means of obtaining funding, KS is open to everyone and that’s exactly how it should be. I’ve backed..er.. 25 projects so far and from my observation the biggest challenge to the small / startup companies is not competing with the big boys, but rather: A) Asking for an amount of money that is relative to – and realistic for – your target market and the quality of your product. B) Promoting your KS. Things were looking dicey for Satellite Reign, for example until the final week when they finally got a few ‘big’ names in the gaming industry… Read more »
I have backed 12 Kickstarter”s now, and I think they are providing a breath of fresh air through the hobby industry. It allows companies to float new ideas and gauge community support, keeping the company viable while developing new ranges of miniatures and games. Only large multinational companies can afford to develop new projects so rapidly and have them potentially fail. smaller firms are often sent to the wall if a major project fails. the KS experience also develops the gaming community, as there is a lot of communication on the KS forums, with people exchanging ideas, experience and products.
I’ve been looking at a lot of Mantic stuff recently, and the odd ropey sculpt aside, I’m interested in pretty much everything they do. Certainly the small dungeon box games. Dead zone looks ridiculously good fun. I’m looking at getting in to Skirmish games. No time to paint, let alone play with, a 3k army! “…so I came up with the idea of doing a viral marketing campaign through Twitter” Hmmmm… You can’t decide to do a viral campaign. A campaign *may* go viral, but simply putting stuff on twitter/YouTube doesn’t *make* it viral. Anyways, good luck to mantic in… Read more »
Actually, I think you can! It wasn’t so much the fact that it was put on Twitter – it was the fact that it was something that we intended to be spread by word of mouth and peer-to-peer sharing.
Anything can go viral, but a viral marketing campaign is designed with that at the end goal.
Thanks for the reply, though! Glad you’re liking the Mantic stuff 🙂
Agh, I read that back now and it looks so… Über douche! It isn’t a criticism levelled at James, or Mantic. I follow a few indie film folk on Twitter, and they think everything online is VIRAL. James clearly had an end goal in mind, and I agree with your definition of a viral campaign. After discussing the subject with my Mrs (social media strategy manager for a huge company) I have learnt an awful lot about this topic in a short time… I’ll not edit or delete the post though, I stand by my big gob, for good or… Read more »
Sorry, I of course meant YOU where I typed JAMES.
Right, I’m off to drool over Dread Ball until I get paid. And Dead Zone.
Haha, not a problem. Sounds like you spoke to an expert – feel free to pass along any tips she might have! 😛
*as the end goal, rather. Not at. Long day. Brain not work now.
That’s a nice article well written to make the part two much anticipated.
I would have to say that I agree with Warren, Kickstarter is for project funding, its not there for somebody to make a company making, nor it has a size limit to participate.
Just when you thought BoW was troll free!!
Anyway, Deadzone was the first kickstarter I’ve backed and the way it was run and the sense of fun that they put into the project has ruined me to other kickstarters! They all have a tough time making me feel like I did for Deadzone. I can’t wait for the game and James’ next installment of the behind the scenes! keep it up guys!
I have backed the new Zombicide season 2, Heroes of Normandy and Warmachine. I’ve been in this hobby for over 25 years and I have found it very frustrating when a company on has the capital to start a range but never finish it off. So I think that Kickstarter is a great way as Warren has said to get projects going and to fund a range of figures or a boardgame etc. I know the risks when I back a project, but I only back the project when it has met the amount required. What I do like about… Read more »
I remember hitting f5 like a nut waiting for deadzone to go live. Because ive backed 2 other mantic KSers I didnt bother watching the vid or reading the blurb, I just went straight to the strike team pledge level and rattled through it as soon as possible. By the time I got back to the KSer page I was about the 40th backer!
Loved the article, want more, when is pt 2?
Deadzone KS was a great ride and I think a good debriefing is definately required (oo err). It is great to be able to buy into projects you really want to happen and happen well… However KS are are not one dimensional things….for example I have spent so much on the Deadzone KS that I havn’t got any buying power left for some smaller projects I would have liked to support but which came along later. This is in no way unfair to anybody and a learning experience for me but……..should there be a limit on stretch goals? Say last… Read more »